Shipping Policy
Shipping Policy
Thank you for choosing Mellows Co. for your shopping needs. We value your business and want to ensure your shopping experience is as smooth as possible. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
Shipping Methods and Times
We offer several shipping methods to accommodate your needs. The shipping options available may vary depending on your location and the items in your order. Here are the general guidelines for our shipping methods and estimated delivery times:
- Standard Shipping: Orders shipped using our standard shipping option typically take [insert estimated time, e.g., 3-5 business days] to arrive. This option is available for all eligible items and is the most economical choice.
- Express Shipping: For those who need their items more quickly, we offer express shipping. Express shipments usually take [insert estimated time, e.g., 1-2 business days] to arrive. Please note that this option may not be available for all items and may come with an additional cost.
- International Shipping: We are pleased to offer international shipping to select destinations. International shipping times vary depending on the destination and the chosen shipping method. Customs and import duties may apply, which are the responsibility of the recipient.
Order Processing Time
Please allow 2 business days for us to process and pack your order before it is shipped. During peak seasons or special promotions, processing times may be slightly longer. We appreciate your patience during these periods.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery through our website or the courier's website. Please note that it may take up to 24 hours for tracking information to become available.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs for your order during the checkout process before making a payment.
Shipping Delays
While we make every effort to ensure timely delivery, there may be instances of unexpected delays due to weather conditions, customs clearance, or other unforeseen circumstances. We apologize for any inconvenience these delays may cause and appreciate your understanding.
Undeliverable Packages
If a package is undeliverable due to an incorrect address or other issues, we will attempt to contact you to resolve the situation. Additional shipping charges may apply for reshipment. If we are unable to contact you or resolve the issue, your order may be cancelled, and a refund issued in accordance with our refund policy.
Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team at Mellowsco.tattoo@gmail.com.
Thank you for choosing Mellows Co. We appreciate your business and are committed to providing you with excellent service and quality products.